Privacy Policy

This Privacy Policy explains how personal information is handled in connection with ybetscasino-uk.net (“this website”). It covers website visits and communications sent to the website administration.

For privacy enquiries or requests concerning your personal information, contact [email protected].

Scope of This Policy

This policy applies to information processed in connection with this website. It does not replace the privacy policies of external casino platforms, payment providers or other websites linked from our pages.

If you follow a link and register an account, submit verification documents or make a payment on another website, review that website’s privacy policy to understand how it handles your information.

Information You Provide

When you contact us by email, we receive your email address, the contents of your message and any information or attachments you choose to provide. This may include your name and details needed to understand your enquiry.

Please provide only information relevant to your request. Do not send passwords, complete payment card details or identity documents to our contact email.

Technical Information

When you access a website, your browser transmits technical information to the services delivering it. This can include your IP address, browser type, requested page and the date and time of the request.

Technical information processed to deliver and protect this website is used for website operation, troubleshooting and the investigation of misuse or security incidents.

How Information Is Used

Personal information is used, as applicable, to:

Receive and respond to enquiries.
Investigate reported errors or technical problems.
Operate the website and protect it against misuse.
Handle privacy requests and complaints.
Comply with applicable legal obligations.
Establish, exercise or defend legal claims.

Legal Grounds for Processing

Where UK data protection law applies, processing must have an appropriate lawful basis.

Handling ordinary enquiries and maintaining website security may rely on legitimate interests in communicating with visitors and operating a functioning, secure website. Those interests must be balanced against the rights and interests of the people concerned.

Processing necessary to fulfil an applicable legal requirement relies on that legal obligation. Where consent is the basis for an activity, you may withdraw it at any time by contacting us or using the relevant preference control. Withdrawal does not affect processing carried out lawfully before it was withdrawn.

Cookies and Browser Storage

Cookies and similar technologies can store information on your device, including preferences or session information. Whether a particular technology requires consent depends on its purpose and the applicable rules.

Where optional technologies requiring consent are used, information about their purposes and a means of making a choice must be provided before they are activated. This Privacy Policy does not itself constitute consent to cookies or tracking.

You can manage or delete stored cookies through your browser settings. Blocking storage needed for a website feature may prevent that feature from working correctly.

Service Providers and Other Recipients

Operating a website and responding to email involves service providers, such as hosting and email services. These providers may process information necessary to deliver their services.

Personal information may also be disclosed where required by law or where necessary and lawful to investigate misuse, protect rights or deal with legal proceedings.

You can contact us for information about the recipients relevant to your personal information.

International Processing

The location of processing depends on the service providers involved. Where personal information is transferred internationally and UK transfer restrictions apply, the transfer must be covered by an applicable adequacy arrangement, appropriate safeguards or a legally permitted exception.

How Long Information Is Kept

Retention depends on the purpose of processing and the circumstances of the information involved.

Correspondence is retained for the time needed to handle the enquiry and any related follow-up or dispute.
Technical records are retained according to operational and security needs, including the investigation of incidents.
Records of privacy requests may be retained where needed to demonstrate how the request was handled.
Information subject to a legal retention requirement is kept for the applicable period.

Information should be deleted or anonymised when it is no longer needed for the relevant purpose and no further lawful retention requirement applies. You can ask about the retention criteria relevant to your information.

Your Privacy Rights

Where applicable, and subject to the conditions and exceptions in data protection law, you may request:

Access to your personal information and information about its use.
Correction of inaccurate or incomplete information.
Deletion of personal information.
Restriction of processing.
Transfer of eligible information in a portable format.

You may also object to processing based on legitimate interests, and you have the right to object to direct marketing. Where processing relies on consent, you may withdraw it.

Send requests to [email protected]. We may need proportionate additional information to confirm your identity and locate the relevant records. Requests will be handled within applicable legal time limits.

External Links

Links to other websites may lead to services with different privacy practices. The destination website is responsible for explaining its own collection and use of personal information.

Read its privacy information before providing personal details or accepting optional tracking technologies.

Children

This website’s gambling-related content is intended for adults aged 18 and over. If you believe a child has submitted personal information to this website, please contact us so the matter can be investigated and appropriate action taken.

Privacy Complaints

You can raise a privacy concern by emailing [email protected].

You also have the right to complain to the relevant data protection authority. In the United Kingdom, you can contact the Information Commissioner’s Office (ICO).

Changes to This Policy

This policy may be updated to reflect changes in website operations or applicable requirements. An updated version will be published on this page. Additional notice will be provided where required by law.

Contact

For questions about this Privacy Policy or your personal information, email [email protected].